How Service Chain Optimization Helps Insurance Providers Deliver Great Customer Experiences

Business Paper / Insurance

How Service Chain Optimization Helps Insurance Providers Deliver Great Customer Experiences

Service Chain Optimization is a decision making process for ensuring an efficient day of service. It considers the full life-cycle of service delivery, from the early stages of forecasting and planning, to scheduling and dispatching, to execution and analysis.

In this white paper you will learn:

  • What is Service Chain Optimization
  • 2 reasons why insurance carriers need to invest in field service optimization
  • Areas to focus on at your own organization
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