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Vivint Embraces New Technology and Optimizes Scheduling

Most Recent Post | Haley Bucelewicz

Vivint Embraces New Technology and Optimizes Scheduling

Vivint creates smart home solutions, such as home security, energy management, and home automation. In other words, they create homes with connected “smart” appliances that can be controlled remotely and automatically. As more consumers rely on smart devices such as thermostats and security systems, it's increasingly important that these devices work. Otherwise, it disrupts the consumer's daily life. Before implementing ClickSoftware solutions, most of Vivint'...
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ClickSoftware | April 19, 2017

Your IoT, Automation & Predictive Analytics Questions Answered

The Internet of Things, service automation and predictive analytics all promise to reshape the field service management landscape. But each of these t...
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Haley Bucelewicz | March 22, 2017

Diebold Nixdorf Automates Scheduling and Provides Visibility for Customers

Diebold Nixdorf is the largest global manufacturer and servicer of financial self-service equipment. Like any capital equipment organization, their customers re...
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Haley Bucelewicz | November 11, 2016

ClickReads: Digitizing Customer Service Without Losing the Human Touch

Editor’s Note: ClickReads is our weekly series of the top technology and business stories relevant to the field service industry. Check back weekly for the ne...
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Haley Bucelewicz | October 26, 2016

ClickReads: This is What Your Future Looks Like

Editor’s Note: ClickReads is our weekly series of the top technology and business stories relevant to the field service industry. Check back weekly for the n...
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Haley Bucelewicz | October 12, 2016

ClickReads: AI in the Workplace Should Be Embraced, Not Feared

Editor’s Note: ClickReads is our new weekly series of the top technology and business stories relevant to the field service industry. Check back week...
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Steve Smith | June 8, 2016

SAP SAPPHIRE NOW 2016 Takeaways

Three weeks ago, I had the pleasure of attending SAP SAPPHIRE NOW in Orlando, Florida with the rest of the ClickSoftware team. As a show veteran, this was my fi...
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Karo Kilfeather | April 27, 2016

Transforming Customer Interaction: Announcing Click Field Service Edge

It’s easy to lump all B2B tech solutions into two giant groups: the dinosaurs of old who barely hold on to market share simply by their size and budgets, and ...
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Howard Lear | January 18, 2016

Technological Singularity: What’s the Future of Artificial Intelligence?

While it may sound a bit too much like science fiction, Technological Singularity is a term used to describe the change that would occur when humans, techno...
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