Most Recent Post | ClickSoftware
Altech Netstar is a pioneer in the stolen vehicle tracking and recovery (SVR) industry in South Africa. With over 600,000 vehicles under its protection, Altech Netstar provides the most comprehensive private recovery service and infrastructure in southern Africa. To date they’ve recovered an excess of 60,000 stolen and hijacked vehicles.
Altech Netstar mobilizes a workforce of more than 250 technicians and responds to several customer calls. They hold themselves to high standards to ensure ...
Katelyn Burrill | November 8, 2017
Technology is evolving daily and catalyzing spirited conversations around topics from artificial intelligence (AI) to the Internet of Things (IoT) and machine l...
ClickSoftware | November 1, 2017
Bosch Thermotechnology is a leading international manufacturer of heating products and water heaters. Their Belgian sales office employs 90 technicians who focu...
Paul Whitelam | October 25, 2017
Across industries, modern-day customers demand new levels of real-time communication and visibility when it comes to field service. Unfortunately, legacy soluti...
ClickSoftware | October 18, 2017
In the past several years, we have witnessed the sharp decline of customer loyalty as the era of on-demand everything reshapes customer expectations. Today, eac...
Paul Whitelam | October 11, 2017
You might assume a nation surrounded by water, with a rich history of naval exploration, and an advanced privatised water management sector wouldn’t face a wa...
Paul Whitelam | October 4, 2017
Field service is facing a potential talent pinch as thousands of aging technicians retire. But those aging technicians set to retire in the next 10-15 years sti...
Paul Whitelam | September 27, 2017
We believe ClickSoftware’s ability to meet the evolving needs of the most sophisticated service organizations has once again earned us a coveted space among l...
Katelyn Burrill | September 27, 2017
Mobility, mobile workforce, and mobile workforce management software are all top of mind for today’s field service executives. After all, in a smartphone-satu...
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