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SGN Selects ClickSoftware to Provide Cloud-Based Mobile Workforce Optimization

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SGN Selects ClickSoftware to Provide Cloud-Based Mobile Workforce Optimization

We’re pleased to announce that SGN, the United Kingdom’s second largest gas distributor, has selected ClickSoftware’s SaaS-based Field Service Edge to automate and optimize their field service scheduling and reporting process. SGN supplies natural and green gas to more than 5.9 million homes and business, and trusts ClickSoftware to help improve response time for urgent jobs and emergency response incidents. SGN operates in a mission-critical environment, where they are responsible for ...
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ClickSoftware | January 10, 2018

Automobile Association of SA Speeds Up Operations with ClickSoftware

The Automobile Association of South Africa (AASA) was formed in 1930 to address motoring issues of national and micro-economic importance. Today the non-profit ...
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Katelyn Burrill | January 3, 2018

Maximize Productivity with Truth-based Appointment Booking

Ever notice how much appointment booking can impact your entire day of service? One poor or uncalculated decision could lead to missed appointments and unhappy ...
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ClickSoftware | December 27, 2017

Field Service Management Trends You Can’t Ignore

The field service industry is constantly evolving, especially as new technology emerges and disrupts the space. Technologies like artificial intelligence (AI), ...
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Katelyn Burrill | December 20, 2017

The Data Behind Predictive Field Service

In a fantasy novel or movie, it’s magic or an innate “gift” that allows people to see the future. In reality, it’s data (and lots of it) that powers pre...
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ClickSoftware | December 13, 2017

Disruption, Development, and Diversity in Field Service

Recently, ClickSoftware and Field Service News partnered on a Think Tank Session in London. Senior field service professionals from varying sectors and company ...
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Paul Whitelam | December 8, 2017

How to Deliver Smarter Service Scheduling: Learning from American Airlines

For most people, holidays are about spending time with family and loved ones, celebrating what matters most and likely enjoying a decadent meal. These are also ...
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Katelyn Burrill | December 6, 2017

What is Predictive Field Service?

While field service delivery always starts with a plan, it’s never set in stone. In reality, there will be factors beyond anyone’s control that could spoil ...
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ClickSoftware | November 29, 2017

cablex Increases Daily Job Completion by 15% with ClickSoftware

cablex constructs and maintains high-performance information and communication technology networks across Switzerland. From 19 locations, the staff of 1200 empl...
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