Most Recent Post | ClickSoftware
From streamlining scheduling to increasing the productivity of your remote workforce to enhancing customer experience, a modern field service management software solution could be a game-changer for your organization.
So why are you encountering resistance from your employees?
All too often, information concerning your reasons for change trickles down and dries up before reaching front-line users, leaving them to fall in line or get out. Is it any wonder roughly 70 percent of change effort...
ClickSoftware | June 6, 2018
Home healthcare organizations face a unique challenge of balancing several conflicting interests. Somewhere between meeting strict regulatory compliances and de...
ClickSoftware | May 30, 2018
Contributors: Prathima Rao, Senior Project Manager; Mor Angel, Solution Architect; Justin Ugerio, Solution Architect (ClickSoftware Professional Services)
Sumair Dutta | May 24, 2018
In a previous blog post “Proactive Service. Predictive Service. What’s the Difference?”, I outlined the various components of a proactive support strategy...
Katelyn Burrill | May 22, 2018
Almost everyone today relies on one navigation app or another to get to where they are going, and not necessarily because they don’t know the way. Google Maps...
Paul Whitelam | May 17, 2018
Any seasoned field service professional knows that execution on the day of service doesn’t just happen. The actual service delivery is the culmination of care...
Sumair Dutta | May 9, 2018
There’s no doubt that businesses are organizing themselves to be more predictive in the service that they provide. Instead of responding to a service event, t...
ClickSoftware | May 2, 2018
We’re about a month away from SAP SAPPHIRE NOW, taking place in Orlando, Florida this June 5-7. The event is expected to gather thousands of SAP customers and...
ClickSoftware | April 25, 2018
Scheduling optimization can be a challenge for field service organizations, which are under increased pressure to reduce costs while simultaneously improving se...
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