Meet the Management Team Behind ClickSoftware

We are a company in the service of service.

Our leadership team is dedicated to excellence in everything from product development to customer experience, accountability, and fostering a spirit of daring and innovation. ClickSoftware was founded in 1997 and built on the passion for optimizing decision support software. Today, with our proficient and talented management team, we wholeheartedly follow our mission statement to transform service to be a remarkable experience for customers, employees and organizations around the world.

Learn about our executive team and culture

Tom Heiser

Chief Executive Officer

Read Tom’s Bio

Shay Gonen

Chief Financial Officer & Chief Operations Officer

Read Shay’s Bio

Claudine Bianchi

Chief Marketing Officer

Read Claudine’s Bio

Sassi Idan

Senior Vice President, Products and Solutions

Read Sassi’s Bio

Amit Monovich

Senior Vice President, Research & Development

Read Amit’s Bio

Steph Lucey

Senior Vice President, Human Resources

Read Steph’s Bio

Craig Zajac

General Counsel

Read Craig’s Bio

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