Events

Field Service Events with ClickSoftware

We are a company in the service of service.

ameren clicksoftware webinar

Webinar Roundtable: Field Service Trends Your Utility Business Can’t Ignore

3 May 2017 | 12pm EST
Utilities are constantly playing tug of war between safety, profitability and customer satisfaction. In fact, your job has never been harder. Utilities face an increasingly more complex environment, tasked with balancing goals seemingly ever more divergent. In this roundtable session, our experts will discuss the key field service management issues that are shaping the future of the industry. Join Ameren, Black Hills, and ClickSoftware to find out more about:

  • Metrics and KPIs employed by market leading utility companies
  • Opportunities presented by the Internet of Things (IoT)
  • Strategies to combat constantly shifting workforce dynamics and customer expectations

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Webinar Roundtable: Field Service Trends Your Utility Business Can’t Ignore

17 May 2017 | 12-1pm BST
Utilities are constantly playing tug of war between safety, profitability and customer satisfaction. In fact, your job has never been harder. Utilities face an increasingly more complex environment, tasked with balancing goals seemingly ever more divergent. In this roundtable session, our experts will discuss the key field service management issues that are shaping the future of the industry. Join Ameren, Black Hills, and ClickSoftware to find out more about:

  • Metrics and KPIs employed by market leading utility companies
  • Opportunities presented by the Internet of Things (IoT)
  • Strategies to combat constantly shifting workforce dynamics and customer expectations

More Info

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Reinventing Field Service Management for Optimized Customer Experience

18 May 2017 | St. James Hotel & Club, London
Attend this exclusive C-level dinner and discussion to learn more about the innovative ways top performing field service organizations engage with their customers whilst also delivering measurable business value. You will learn:

  • How to develop motivated, productive service engineers – transforming them into brand ambassadors and your customers into fans
  • How you can exceed industry benchmarks for customer satisfaction at the lowest cost
  • Explore what is required to deploy best-in-class field service operations without disrupting the business

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Asian Utility Week 2017

24-25 May 2017 | Impact Arena, Exhibition and Convention Center, Bangkok, Thailand
Join ClickSoftware at the Asian Utility Week, a conference designed specifically for Asian utilities who seek to transform their utility business model to include digital enablers. The event will attract 3000+ utility professionals from the electricity, gas and water sectors. It’s the largest event of its kind in the Asia region and the only event that focuses exclusively on digital and customer facing innovations.
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Field Service Forum 2017

31 May – 1 June 2017 | Amsterdam, The Netherlands.
Join us this June in Amsterdam where 150+ field service professionals will share, network, discuss and benchmark on the following three key areas; Field Engineers, Process and Technology.
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Saphila 2017

5-6 June 2017 | Sun City Resort, South Africa
Saphila is a biennial conference for SAP users to connect, create and collaborate, through sharing knowledge about innovations, implementation and service delivery. Hosted by the African SAP User Group (AFSUG) Saphila is the ICT don’t-miss conference of 2017. AFSUG’s and SAP’s committment to rethink, reassess and reimagine business for the digital economy, drives their search for what is possible.
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ClickNext: Field Service Management for the Future

7 June 2017 | Rotterdam, The Netherlands
ClickNext is the place to be for Dutch-speaking ClickSoftware users. This half-day event is the ideal opportunity to connect, learn, and be inspired by listening to customer success stories, attending roadmap sessions by ClickSoftware or joining a round table with Field Service experts. ClickNext is organized by Ideo and hosted by Stedin.
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Field Service Connect

13-15 Sept 2017 | Swissotel, Chicago, IL
The 2017 Service Council Smarter Services Symposium is much different than many industry conferences. The event emphasizes thought leadership, placing the emphasis on practitioner-led discussion with an eye towards elevating the dialogue. 75% of previous year’s attendees are Director/VP level +. The event features interactive case studies and transformation workshops that allow guests to share their companies’ story and solicit input from peers.
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Field Service Connect

13-15 Nov 2017 | Hyatt Regency Lost Pines Resort and Spa, Texas.
Field Service Connect is the one-stop shop for senior service executives; this interactive forward-thinking forum dedicated to topics surrounding the IoT, data analytics, future states of field service, market trends and the talent crunch provides you with the opportunity to benchmark, share ideas, find solutions for your business and build lasting relationships. All in a warm, luxurious venue.This is unlike any event you’ve ever encountered.
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Field Service Europe 2017

29 Nov – 1 Dec 2017 | NH Collection, Amsterdam Grand Hotel Krasnapolsky.
Field Service is your one-stop shop for all things service and support; an event where inspiration meets innovation; socializing meets ROI. Experience tons of sessions, interactive learning, guest speakers and keynotes, all in beautiful Amsterdam.
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