ClickSoftware Videos

Videos

Learn how our customers succeed with ClickSoftware solutions. Browse our videos to see the real-world impact and measurable business value of working with Click.

Streamline Insurance Operations with Real-Time Scheduling & Mobility

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Streamline Insurance Operations with Real-Time Scheduling & Mobility >

With real-time scheduling and mobile field force optimization, insurance companies can streamline their field service claims adjusting, loss control, and premium audit operations. Watch our video to learn more.

Schedule Optimization with Click Field Service Edge

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Schedule Optimization with Click Field Service Edge >

Learn how Click Field Service Edge's real-time schedule optimization capabilities help service organizations increase productivity, efficiency, and customer satisfaction.

Customer Engagement Module: Overview

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Customer Engagement Module: Overview >

See how Click's Customer Engagement Module helps organizations improve customer satisfaction throughout the service lifecycle.

Ameren Digitally Transforms Field Service with ClickSoftware

Case Study | Video |

Ameren Digitally Transforms Field Service with ClickSoftware >

Learn how Ameren improved service operations and customer experience by moving to a cloud-based field service management solution.

The Schedule Optimization Challenge

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The Schedule Optimization Challenge >

Schedule optimization gets very complex when you have multiple job types and hundreds of resources with varying skills. Watch this video to see just how complicated it can get.

4 Ways to Make Your Field Service Team's Jobs Easier

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4 Ways to Make Your Field Service Team's Jobs Easier >

How can you make your field service team’s jobs easier? We offer 4 ways technology can help, based on insights from our customers. Watch the video learn more.

SBA Communications Optimizes Field Operations with ClickSoftware

Video | Case Study |

SBA Communications Optimizes Field Operations with ClickSoftware >

SBA Communications Operations Director explains how ClickSoftware’s field service management solution optimized service operations and increased productivity. 

Why Click Customers Moved to the Cloud

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Why Click Customers Moved to the Cloud >

Learn why ClickSoftware customers decided to move to a cloud-based field service management solution in this video.

Case Study | Video |

Endeavour Energy Boosts Productivity by 40% >

Learn how Endeavour Energy significantly increased productivity by moving to a cloud-based field service management solution.

Case Study | Video |

SGS Improves Efficiency & Routing with ClickSoftware >

Learn how SGS improved efficiency and significantly reduced mileage with ClickSoftware's Field Service Edge.

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Insurance ROI Calculator >

In this video, we explore a case example of how powerful the return is when insurance companies leverage mobile workforce management and optimization solutions.

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Top Trends Impacting the Home Healthcare Industry >

Home healthcare is one of the fastest growing industries today. But the demand for in-home care is far outpacing the sector's growth. We look at some of the trends impacting the home healthcare industry.

Case Study | Video |

Proximus Field Service Pros Focus on Customers, Not Schedules >

Proximus Customer Operations Technician explains how an automated field service management solution allows him to focus more on customer service.

Case Study | Video |

Proximus Automates Dispatching, Empowers Dispatch Managers >

Field Forces Manager explains how ClickSoftware's field service management solution drives Proximus' business processes and optimizes scheduling.

Case Study | Video |

Proximus Integrates Field Service Solution with Mission-Critical Systems >

Proximus IT Manager explains how ClickSoftware's seamless integration with external systems helps increase technician productivity.

Case Study | Video |

Proximus Measures Significant Gains, Drives Growth with ClickSoftware >

Implementation Project Leader explains how ClickSoftware's field service management solution increases customer care and technician productivity.

Case Study | Video |

National Grid Delivers the Right People to the Right Jobs >

Solution Optimization Center Manager explains how National Grid handles over a million emergency calls per year with the right field service solution.

Case Study | Video |

Diebold Nixdorf Automates Scheduling and Provides Visibility for Customers >

Watch Diebold Nixdorf's Global Service Technology Director explain why the field service team relies on automatic scheduling optimization.

Case Study | Video |

Black Hills Energy Improves Communication with Customers >

Black Hills' Utility Systems Manager explains why mobility is crucial to keeping field resources on time and on target. Watch the video to learn more.

Case Study | Video |

Ameren Boosts Service with FSM System Upgrade >

Watch Ameren's IT Development Supervisor explain how an optimized field service management solution helps technicians respond immediately to customers

Case Study | Video |

Suramericana Improves Visibility with Real-Time Communication >

Suramericana's IT Analyst explains how his team delivers high-quality, quick, and efficient customer service. Watch the video to learn more.

Case Study | Video |

Ledcor Adds Visibility into the Workload and Improves Reporting >

Ledcor's Application Manager explains how ClickSoftware's mobile solution empowers greater visibility into the workflow. Watch the video to learn more.

Video | Case Study |

SGS Manages Growth with Automatic Scheduling >

SGS Automotive Vice President explains how ClickSoftware's automated and AI-powered scheduling solution helps his team deliver faster service.

Blog Article | Webinar | Video |

Webinar Replay: Cracking the Home Healthcare Service Dilemma >

Healthcare organizations must balance several conflicting interests, from patient care to cost control. Watch our webinar to learn how field service management software can help.

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What is Truth-Based Appointment Booking? >

Learn how to maximize your workforce, increase customer experience, and reduce travel costs with truth-based appointment booking.

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How ClickSoftware Can Improve Productivity >

Watch this video to learn how mobile workforce management and optimization solutions can maximize your productivity.

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Introducing Click Field Service Edge >

Watch this demo to learn how Click Field Service Edge helps service organizations boost productivity, efficiency, and customer lifetime value.

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Explore ClickSoftware’s Field Service Analytics >

Watch how ClickSoftware's service analytics can help field service organizations make better business decisions and improve service delivery.

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Optimize Service Delivery with Click Field Service Edge >

Learn how our SaaS-based field service management solution helps organizations improve productivity, efficiency, and customer lifetime value.

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