There are many outputs of a mobility solution integrated with a Workforce Management optimization scheduling solution. Most service
organizations are focused on visibility, or understanding where their field resources are located at any given point during the day. And with today’s mobile devices providing GPS coordinates, it is easy to see where your field workers are on an integrated map, allowing you to give a much needed ETA. But this is only a small portion of the functionality and benefits associated with a mobility solution.
This paper will explore the deeper value that can be obtained from a mobile workforce management solution.