According to Gartner, by 2020, 50% of utility mobile workforce management deployments will be cloud/SaaS. Whether you already have a system to optimize field productivity and efficiency, or you are starting from scratch, it’s important to understand the direction of the market, and the options available to you. As the pressure mounts to keep customer satisfaction scores high while balancing major infrastructure projects (and a retiring workforce), a digital transformation is underway.
ClickSoftware is excited to present the latest edition of our newsletter: Making the Most of Mobile Workforce Management Solutions for Utilities. Featuring Gartner's latest research, we have curated the ultimate guide to business success. After reading this newsletter, you will know:
- The market forces shaping the utilities mobile workforce management landscape
- What to look for when evaluating mobile workforce management solutions
- How other leading utilities are finding success with mobile workforce management