Field force scheduling must take into account hundreds of factors – travel distance, travel time, overtime costs, labor costs, customer availability and preferences, contractor availability, and others to deal with. This is why field service organizations at communication companies need a sophisticated schedule optimization solution because calculating optimal decisions overwhelms the capabilities of traditional systems.
This white paper explores the importance of schedule optimization and provides tips on how to effectively implement the technology. Download it to learn:
- Why schedule optimization is so difficult
- Real examples of the benefits of schedule optimization
- 4 tips on how to roll it out for success