ClickSoftware | 02.26.18
Summary >

Internet Service Providers, cable companies, and communications organizations at large are facing the most tumultuous yet opportune time in history.

Our customers’ connectedness and behavior grow more complex by the minute as the Internet of Things, artificial intelligence, broadband networks, and smartphone usage explode globally.

Amidst these changes, it’s key that communications companies embrace a field service strategy to keep up with this changing landscape of devices, networks, and customer experience requirements.