Employee engagement is no longer a term used solely by human resources. In fact, service organizations wishing to grow in profitability, productivity, and customer lifetime value must refocus their efforts on their employees. In this ebook, we give you everything you need to know about maintaining employee engagement in field service, including:
- The impact of employee engagement on customer satisfaction
- How to measure employee satisfaction
- Tips for improving employee engagement
Transform into an employee-centric organization today.