ClickSoftware | 04.29.19

Events previously labeled as “one hundred-year storms,” have now become the norm rather than the exception across the globe. To effectively address the additional emergency workflows required by these storms and to efficiently and safely meet the demands of customers and regulators, utilities need flexible systems and processes – including a cloud-based Field Service Management solution to complete repairs in the safest, most efficient and timely manner possible.

You will learn:

  • The benefits of a cloud-based FSM solution
  • The importance of capacity planning when responding to a storm
  • How mobile workforce management capabilities can improve the response in the field