According to a new special report from Field Technologies, customer experience remains a key differentiator for field service organizations.
Changing customer expectations have been reshaped by seamless service experiences with brands like Amazon and Uber. The same levels of ease, transparency, and convenience are now expected from every service provider.
Service-centric organizations are increasingly focused on customer experience and success, and seek to exceed rising expectations.
The report dives deeper into five field service management technologies with the power to transform customer experience. Learn how these technologies, including optimized scheduling and mobility, can help give your customers the service quality, visibility, and control they crave.