ClickSoftware | 08.26.19

User experience is usually reflected by the user's interaction with the product, yet the greatest effort in making good experiences is made in the early stages of research. At Click, we find that direct contact with our users is our best source of insights for constantly improving the product and helping us build better tools.

We’re pleased to invite you, our customers, to join an exclusive group of ClickSoftware users, Click’s Design Partners Community.

How You Can Make a Difference 

We’re looking for managers, dispatchers, planners, mobile users, IT professionals , and anyone else who interacts with ClickSoftware products on a daily basis.

Communicating with you can help us in many ways:

  • Provide insights: Share with us your best practices and the existing pain points your team is facing and dealing with.
  • Validate assumptions: Help us make sure we’re seeing the bigger picture and are heading in the right direction.
  • Review ideas: Witness first hand some of our prototypes and mockups and validate their usability and efficiency.
  • Give feedback: Give us your opinion on what we're working on.

We appreciate our users and consider you our greatest assets and the best evaluators for our decisions. Your feedback helps us to be more focused, improve what's really important, and help you do your work more efficiently, more accurately, and of course more enjoyably.

What is a “Design Partner”?

Once in a while, we’ll contact members of our Design Partner Community to discuss new ideas.

We'll share mockups, test new prototypes, seek new solutions, and hear your feedback. Our Design Partners will have a direct channel to the Click User Experience (UX)/User Interface (UI) team and will be able to easily share their ideas, express their opinions, and contribute.

If you are interested, please sign up here. Don’t worry, you can leave at any time and we promise not to send you any junk mail.

On behalf of ClickSoftware and our UX/UI team, we thank you for helping us make ClickSoftware the leader in field service management.