ClickSoftware | 07.18.19

ClickSoftware’s exclusive user conference, ClickConnect 2019, returns in just two months. This year’s event takes place September 16-18 in Orlando, Florida and brings together over 35 speakers and more than 300 customers.


We’re thrilled to announce Daniel Burrus, CEO of Burrus Research, as this year’s ClickConnect keynote speaker.

Daniel Burrus: Futurist, Innovation Expert, Strategic Business Advisor

Daniel Burrus is considered one of the world’s leading technology forecasters and innovation experts and is a strategic advisor to executives from Fortune 500 companies. He’s also a best-selling author and highly innovative entrepreneur, who has founded and managed six businesses—four of which were national leaders in the first year. The New York Times has referred to him as one of the top three business gurus.

Burrus Research, his research and consulting firm, monitors global advances in technology-driven trends to help clients profit from technological, social, and business forces and uncover untapped opportunities.

For the past 30 years, Burrus has established a global reputation for his exceptional record of accurately predicting the future of technological change and its direct impact on the business world. He helps leading executives develop game-changing strategies based on his proven methodologies for capitalizing on technology innovations and their future impact. This includes clients from Lockheed Martin, Verizon, Microsoft, VISA, Google, and the U.S. Department of Defense.

Other Speakers and Agenda Highlights

In addition to the keynote, you can learn from leading industry experts and our world-class customers, representing 12 different verticals. You’ll have the opportunity to exchange ideas with colleagues, discuss solutions to your biggest challenges, and prepare your team for the future of field service. Between speakers and over 40 breakout sessions you’ll gain insights on a variety of topics including change management, customer and employee engagement, optimization, and the latest technology trends.

Here are just a few of this year’s speakers:

David Johnson, Principal Analyst, Forrester

David serves leaders responsible for employee experience and workforce productivity and is the lead author of Forrester’s Employee Experience Index research. He’s an expert in the way technology affects motivation, performance, and employee experience. And he’s passionate about helping companies create workplaces that engage people and enable them to do their best work.

Catch him at the session, “The Future of Work Requires a Re-Imagined Employee Experience.”

Tony Grivell, Head of National Field Services, Fujitsu

 Tony has 25 years’ experience in delivering systems and infrastructure support in a range of industries including defense, telecommunications, transport, and retail. Tony understands the importance of automation and data analytics and is currently shaping his service delivery solutions around predictive analytics. In his current role at Fujitsu, Tony manages a national team that delivers hardware lifecycle support services to Fujitsu and its many customers on IT equipment.

Catch him at the session, “Fujitsu: How to Manage Change.”

Brian Santarcangelo, VP of Technology Solutions, MasTec Advanced Technologies

For the past 13 years, Brian has assisted MasTec Advanced Technologies with strategic initiatives focusing on maximizing field workforce efficiency and effectiveness. He prefers solutions like ClickSoftware and GeoTab that offer a robust set of integration capabilities and operate as a seamless world-class field workforce platform.

Catch him at the session “Increase Tech Productivity While Maintaining Customer SLAs.

You can view the full ClickConnect 2019 agenda here.

Don’t miss out on three days of networking, learning, inspiration, and fun-filled events at ClickConnect. Register today to get your tickets.