ClickSoftware | 11.12.19

With just a couple weeks to go before Dreamforce, now is the time to solidify your agenda so you get the most out of the conference. Dreamforce gets bigger and better every year and has grown into something much more than a conference. From inspiring keynotes and sessions to visionary thinking to discovering the future of technology to actually changing the world, it's a truly empowering four days and an event you won't want to miss.

We recognize there is so much going on throughout the day, and quite frankly, it can be a bit overwhelming if you’re not prepared. With that in mind, we put together a list of the 5 things field service professionals do not want to miss at the most innovative Dreamforce yet!

Field Service Keynote

Join Paolo Bergamo, SVP and GM of Field Service Lightning, on how to deliver mission-critical service to elevate the customer experience. Also taking the stage with Paolo is Mark Cattini, ClickSoftware CEO since early 2018, who will highlight how the combination of two market leaders will elevate the strategic nature of field service. You'll also see the future of field service through the lens of two customer Trailblazers and how they're providing predictive, human-centric service while generating revenue in the field. Make sure to bookmark the session here!

Field Service Station

Your one-stop-shop for all things field service! Join us at the Marriott Marquis, Foothill C to get hands-on with our intelligent resource scheduling and optimization capabilities. Think that creating an optimal schedule is easy? Test your expertise on our Schedule Hero game. You'll also learn how our innovative and user-centric mobile features combined with the power of the platform will supercharge field customer experiences to drive your business forward.

Service Campground

Drop by the Service Campground in Moscone South to get a deep dive with Field Service experts and hear from other Trailblazers from Southwest and Pilot Flying J, amongst others in our theater sessions. Check out all the field service sessions here.

Service Lodge

Come visit us right outside the Service Lodge in the Marriot Marquis (downstairs in the Golden Gate Ballroom). Here, you'll be able to chat with one of our specialists and dive into a demo. Inside the Service Lodge, we have a handful of theater sessions for you to choose from, so be sure to use Agenda Builder and bookmark the ones you want to see!

Networking Sessions

What is a conference without networking and getting inspired by other service leaders? We will be hosting interactive conversations with Field Service Trailblazers to hear how they changed the field service game for both their mobile workers and customers. Each session is first come first serve; bookmark and arrive early! *Hint: Click here and do a search for ‘networking’.

These 5 things are merely scratching the surface of all that Dreamforce has to offer. In case you missed the previous blog, The Perfect Field Service Agenda for Dreamforce 2019, we share four days filled with field service content. You can also check out our Trail Maps to hone in on your topics of interest and Agenda Builder to bookmark all the sessions you’d like to attend. And don’t forget to have fun!! We’ll see you soon.