Delivering Field Service Solutions to the Most Demanding Industries

When you’re in the business of delivering field service, you know every day that someone is depending on you. Our customers need to reach their customers and complete important jobs regardless of weather or traffic conditions. ClickSoftware’s field service software is used by enterprises across the world, and across every service-focused vertical, meeting the most sophisticated service demands.

We have the capacity to optimize any kind of work, from a solo service professional, to a large job site with multiple equipment, staffing, and timing inter-dependencies. The power to intelligently optimize your service operations in real time is coupled with decades of expertise we’ve learned from 20 years in the field service business. That’s why we’re trusted by leading companies in service-centric industries.

The Most Trusted Mobile Workforce Management System

ClickSoftware is the not-so-secret ingredient in billions of successful service interactions. Our Click Field Service Edge platform learns from the patterns and decisions unique to your business to deliver increasingly refined and powerful optimization that makes the most of all your field resources. You’re driven to deliver the best service possible to your customers in the field. We can help you do just that.

Rapid deployment when every minute counts. Dependability in extreme conditions. Scalability to accommodate your business growth. Agility in adapting to change. ClickSoftware is a proven leader in field service, delivering the best solutions at every stage of the service chain.

Our field service solutions can be optimized for any industry, and any kinds of jobs, assets, resources, and service professionals. Get the flexibility to focus on the specific requirements of your business without sacrificing the stability and robust feature set of a world-class enterprise system.

Transform Your Business in Ways You Can Measure

No matter what business you're in, our experienced consultants will become full partners in your success—however you measure it. We've transformed service and operations at hundreds of companies that rely on a mobile workforce. We pair our industry expertise with a deep dive into your processes and technological infrastructure, and implement solutions that improve efficiency, increase business visibility, and grow your profitability.

If you have specific metrics in mind, we can tailor your implementation and identify opportunities for improvement. If you're looking for new KPIs or want to overhaul your entire approach to measuring service, ClickSoftware experts will help you find the way.

Our customers consistently report significant gains in efficiency and revenue, reductions in travel times and costs, and greater insight into how they can continue to outperform their SLAs, their peers, and their customers' expectations.