BURLINGTON, Mass.May 6, 2019 /PRNewswire/ -- ClickSoftware, the leading provider of field service management software, is participating in the Big 5G EventNorth America's largest 5G conference, to be held in Denver, Colorado May 6-8, 2019

On Tuesday, May 7, ClickSoftware's VP of Strategic Communications, Scott Chrismer, will be a panelist for the session "Does AI and Analytics Improve Customer Experience in a 5G World?", hosted by James Crawshaw of Heavy Reading. The panel will explore use cases for AI-enhanced analytics that can support 5G service assurance and customer experience management strategies.

In his role at ClickSoftware, Scott works with the largest, most complex telecommunications companies in North America on their Field Service Workforce Management initiatives.

WHO:       

Scott Chrismer, VP of strategic communications, ClickSoftware

WHAT:     

Panelist, "Does AI and Analytics Improve Customer Experience in a 5G World?" 

WHERE:    

Big 5G Event 
Colorado Convention Center 
Denver, Colorado

WHEN:       

Tuesday, May 7, 2019, 2:30 p.m.-3:15 p.m. MDT

About ClickSoftware

ClickSoftware is a global leader in field service management solutions, delivering value through improved efficiency, effectiveness, and enhancing customer experiences. ClickSoftware blends unparalleled industry expertise and state-of-the-art computer science to deliver meaningful, measurable business value—optimizing critical business processes and delighting customers. Click Field Service Edge arms field service leaders with the smartest technologies and best practices from around the globe to deliver real-world results, real-time recommendations, and real operational intelligence. 

For more information, please visit www.clicksoftware.com. Stay up to date with Click by following us on LinkedIn and Twitter.

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