About ClickSoftware

ClickSoftware. The Field Service Leader.

We are a company in the service of service.

ClickSoftware develops software that is used by service companies to schedule and dispatch field service employees. Our software contains advanced decision-making algorithms that help managers optimize their business practices, helping them complete more calls per day, week, month, and year.

Who We Are

We are the biggest, most versatile company in this field, delivering a complete end-to-end mobile workforce solution to the service industry that is comprised of over 20 years of experience and more than 500 person-years in research and development. Founded in 1997 by Moshe BenBassat, ClickSoftware was a pioneer in employing complex algorithms and artificial intelligence in workforce management. Today, pioneering spirit persists, with innovative new features that leverage powerful emerging technologies.

What We Do

Our solutions address the fundamental questions of job fulfillment for any service organization, providing unparalleled visibility and control of business operations. By automating this process, our customers are able to manage their service business more efficiently, saving costs and making customers happier. 
With an exclusive focus on field service, our product and services teams can provide extensive knowledge on how to build more successful service programs in any industry, while increasing productivity and profitability.

Innovative New Features, Powerful Emerging Technologies

  • Over 15,400 customers around the world in a wide variety of industries
  • A market leader in Field Service Management according to Forrester, Gartner and IDC
  • 700+ dedicated employees in 8 geographical locations worldwide (Americas, LATAM, APAC)
  • Managing over 700,000 resources and field engineers
  • Strategic partnerships with major enterprise and software consulting engineers (Accenture, IBM, Microsoft)
  • Through our clients’ businesses, we’ve powered billions of successful service interactions

Field Service Edge Solutions

Differentiate customer experience by automating mobile workforce management.

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