As a senior member of the ClickSoftware Professional Services Group, the Solution Architect is a key player in an exciting, customer interfacing role that couples technical and customer relationship skills to successfully implement ClickSoftware’s product offerings.
The Solution Architect role involves understanding the unique characteristics of the scheduling problems faced by customers, suggesting solutions to achieve business results using ClickSoftware’s products, and implementing these solutions. Other responsibilities include solution conceptualization, design, implementation, maintenance, and interaction with other organizations (Product Marketing, QA, Implementation partners) during the project life cycle.
Work with customers to translate the customer business requirements into a working solution using ClickSoftware’s suite of products.
Provide technical assistance and supervision to other project team members.
Design the scheduling application functionally, workflow, business rules, and algorithms based on ClickSchedule framework.
Design the integration of ClickSoftware’s suite of products with various systems such as customer interaction systems (e.g. Clarify, Vantive, and Siebel) and ERP (e.g. BAAN, PeopleSoft, SAP).
Lead the solution delivery team(s) to develop best of breed integrated scheduling solutions.
B.S./M.S. in Computer Science or equivalent.
At least 5 years hands-on design & development experience in the implementation of enterprise commercial business applications (including system integration).
At least 3 years experience working with VB.NET or C#. Knowledge of C++ preferable.
Experience with Oracle, MS SQL-Server, and MS operating systems.
Experience with development of Web-based business applications, using XML, XSL, ASP, and VBScript.
Strong desire to work both in design and in 'hands-on' implementation modes in the delivery of ClickSchedule solutions.
Excellent written and verbal communication skills.
Familiarity with the service industry, scheduling, or logistics is a big plus.
Willingness to travel, as the job requires (estimated at 33%-50%).