Mobility Metrics – Tell us what you are measuring
Author: Michael Pistone, Business Analyst
Next week I’m off to Chicago to present on Mobility Analytics. These are metrics that are generated from mobile devices. For examples, if a field resource reports a late finish on their mobile devices for airport jobs, this subsequently creates a late arrival on the following job. We can use this data to surmise that passing through security may be elongating the job duration of the airport job. From this data, we can alter the planned duration of that work type (airport jobs) and prevent the late arrivals, increasing customer satisfaction.
Please share you experiences and ideas around Mobility Analytics. I would love to hear from you.
- What metrics are driven by your mobility solution?
- What metrics would you like to derive from mobile solutions?
- What problems have you fixed with mobility driven metrics?