Friday, June 10th – Coffee Break
It is Friday again which means it is time for another Clickipedia Coffee Break. Thank you to those who answered last week’s Coffee Break question.
Next week, ClickSoftware will be at the Cable Show in Chicago, IL demonstrating how cable companies can increase both customer satisfaction and efficiencies by implementing field service management software. Did you know that 20% of the companies that landed on MSN Money’s Customer Service Hall of Shame list for 2011 are cable companies? Other industries highlighted in the Hall of Shame include finance, insurance, and telecommunications. Can you name the two cable companies who landed in the Customer Service Hall of Shame this year?
Email the answer to firstname.lastname@example.org for your chance to win a $15 gift card to Amazon. The 17th person to answer this question correctly will win. Please include your full name, company name, and email address to qualify for the prize. If you are attending the Cable Show next week, stop by booth #2037 for a demo of ClickSoftware’s mobile workforce management solution.