What is Truth-Based Appointment Booking?

Learn how to maximize your workforce, increase customer experience, and reduce travel costs with truth-based appointment booking.  


How ClickSoftware Can Improve Productivity

Watch this video to learn how mobile workforce management and optimization solutions can maximize your productivity.  


Introducing Click Field Service Edge

Watch this demo to learn how Click Field Service Edge helps service organizations boost productivity, efficiency, and customer lifetime value. &nbs

Case Studies | Manufacturing

SGS Manages Growth with Automatic Scheduling

SGS Automotive Vice President explains how ClickSoftware's automated and AI-powered scheduling solution helps his team deliver faster service. &nbs

Case Studies | Communications

Ledcor Adds Visibility into the Workload and Improves Reporting

Ledcor's Application Manager explains how ClickSoftware's mobile solution empowers greater visibility into the workflow. Watch the video to learn more

Case Studies | Construction

Tremco Uses Automatic Scheduling to Standardize Dispatch Process

Tremco's Senior Business Systems Analyst explains how AI-driven automatic scheduling improves the dispatch and helps technicians meet customer needs.

Case Studies | Home Services

Vivint Optimizes Scheduling and Engages Customers

Vivint's Field Service Technology Manager shares how ClickSoftware's AI-driven schedule optimization provides more customer engagement opportunities.

Case Studies | Insurance

Suramericana Improves Visibility with Real-Time Communication

Suramericana's IT Analyst explains how his team delivers high-quality, quick, and efficient customer service. Watch the video to learn more.  

Case Studies | Utilities

Ameren Boosts Service with FSM System Upgrade

Watch Ameren's IT Development Supervisor explain how an optimized field service management solution helps technicians respond immediately to customers

Case Studies | Utilities

Black Hills Energy Improves Communication with Customers

Black Hills' Utility Systems Manager explains why mobility is crucial to keeping field resources on time and on target. Watch the video to learn more.

Case Studies | Capital Equipment

Diebold Nixdorf Automates Scheduling and Provides Visibility for Customers

Watch Diebold Nixdorf's Global Service Technology Director explain why the field service team relies on automatic scheduling optimization.  

Case Studies | Utilities

National Grid Delivers the Right People to the Right Jobs

Solution Optimization Center Manager explains how National Grid handles over a million emergency calls per year with the right field service solution.


Explore ClickSoftware’s Field Service Analytics

Watch how ClickSoftware's service analytics can help field service organizations make better business decisions and improve service delivery.  

Case Studies | Communications

Proximus Measures Significant Gains, Drives Growth with ClickSoftware

Implementation Project Leader explains how ClickSoftware's field service management solution increases customer care and technician productivity. &

Case Studies | Communications

Proximus Integrates Field Service Solution with Mission-Critical Systems

Proximus IT Manager explains how ClickSoftware's seamless integration with external systems helps increase technician productivity.  

Case Studies | Communications

Proximus Field Service Pros Focus on Customers, Not Schedules

Proximus Customer Operations Technician explains how an automated field service management solution allows him to focus more on customer service. &

Case Studies | Communications

Proximus Automates Dispatching, Empowers Dispatch Managers

Field Forces Manager explains how ClickSoftware's field service management solution drives Proximus' business processes and optimizes scheduling. &


Optimize Service Delivery with Click Field Service Edge

Learn how our SaaS-based field service management solution helps organizations improve productivity, efficiency, and customer lifetime value.  

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