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Collaboration Apps to Gain Wider Adoption – Gartner

Collaboration Apps to Gain Wider Adoption – Gartner

Collaboration Apps to Gain Wider Adoption – Gartner

September 18, 2013 ClickSoftware 0 Comments

Collaboration applications will be widely available on multiple devices, such as mobile phones, tablets, desktops and browsers by 2016, according to research organization Gartner.

describe the imageA wide range of applications and services for productivity, content access on mobile devices and collaboration enable employees to interact in real-time and do their work more effectively. However, fragmented options create many challenges for IT departments.

In the past few years, collaboration on mobile devices was all about voice calls and wireless messaging. Today, with tablets and smartphones having bigger screens, broad network connectivity, location and video support, touch interface, VoIP and enhanced cameras, they enable employees to collaborate, interact, communicate, create content and socialize, the research noted.

The majority of mobile collaboration projects are tactical and used to solve a particular problem with enterprises usually using multiple tools. This is expected to mature over the next five years to the point where every company will be using mobile collaboration to increase the productivity of employees and engage consumers in better interactions.

[How can service organizations take advantage of collaboration tools today? Learn more about SHOUT]

BYOD is already being adopted by enterprises and will continue to drive new client computing and mobile strategies in the future. Employees who make use of their personal mobile devices at work at first usually ask for support for corporate email, contacts or calendar. Very soon after this, employees begin using other applications that makes it easier to get their job done appropriately.

Personal cloud sharing, file synchronization and services sharing are expanding in capabilities, mainly boosted by tablets and smartphones. Gartner expects that by 2016 personal cloud will integrate up to six different mobile devices. Sharing capabilities are something that mobile devices must have, especially when talking about tablets. As smartphones lack USB ports to move files easily, synchronization is crucial to mobile users. People need to have the ability to move files across their mobile devices, storage and network drives, and personal computers.

Mobile apps, on the other hand, have transformed the Internet from a web-focused to an application-focused model. Mobile applications have become a main entry point for people to access and use functionality and information, regardless of what technology is used to build them. Collaboration via mobile devices can also take place in corporate applications using such devices in the workforce, which involves both external people, such as end-consumers and partners, as well as internal peers.


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