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5 Ways to Help Your Field Service Team Beat the Heat

Most Recent Post | ClickSoftware

5 Ways to Help Your Field Service Team Beat the Heat

According to the Environmental Protection Agency, 1,300 deaths occur in the U.S. every year due to extreme heat. That’s not counting heat exhaustion hospitalizations, either. In 2005, there were 6,200 heat-related hospital stays, so imagine what that number is when you include recent years which have been some of the warmest on record. When your team endures hot temperatures, it can have adverse effects on their health and productivity. For example, repairing utility or cable lines in the d...
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Barrett Coakley | June 26, 2018

3 Ways to Recruit and Retain Millennials in Home Healthcare

With a rapidly aging population, the demand for home healthcare providers has peaked. Today 8.5 percent of people worldwide (617 million) are aged 65 and older....
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ClickSoftware | June 6, 2018

Webinar Replay: Cracking the Home Healthcare Service Dilemma

Home healthcare organizations face a unique challenge of balancing several conflicting interests. Somewhere between meeting strict regulatory compliances and de...
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Sumair Dutta | May 24, 2018

Maintaining the Head Start in Your Proactive Support Journey

In a previous blog post “Proactive Service. Predictive Service. What’s the Difference?”, I outlined the various components of a proactive support strategy...
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Katelyn Burrill | May 22, 2018

Live Traffic Updates: The New Reality in Field Service Routing

Almost everyone today relies on one navigation app or another to get to where they are going, and not necessarily because they don’t know the way. Google Maps...
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Paul Whitelam | May 17, 2018

Actual Intelligence: The Key to Field Service Optimization

Any seasoned field service professional knows that execution on the day of service doesn’t just happen. The actual service delivery is the culmination of care...
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Sumair Dutta | May 9, 2018

Proactive Service. Predictive Service. What’s the Difference?

There’s no doubt that businesses are organizing themselves to be more predictive in the service that they provide. Instead of responding to a service event, t...
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ClickSoftware | May 2, 2018

Top 5 Sessions to Attend at SAP SAPPHIRE NOW 2018

We’re about a month away from SAP SAPPHIRE NOW, taking place in Orlando, Florida this June 5-7. The event is expected to gather thousands of SAP customers and...
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Elliott Kim | March 21, 2018

4 Ways to Maximize the Value of Predictive Job Duration

Field service is full of in-day surprises that can lower efficiency and cause SLA violations and poor customer experiences. To minimize the amount and impact of...
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