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Altech Netstar is a pioneer in the stolen vehicle tracking and recovery (SVR) industry in South Africa. With over 600,000 vehicles under its protection, Altech Netstar provides the most comprehensive private recovery service and infrastructure in southern Africa. To date they’ve recovered an excess of 60,000 stolen and hijacked vehicles.
Altech Netstar mobilizes a workforce of more than 250 technicians and responds to several customer calls. They hold themselves to high standards to ensure ...
Katelyn Burrill | November 8, 2017
Technology is evolving daily and catalyzing spirited conversations around topics from artificial intelligence (AI) to the Internet of Things (IoT) and machine l...
Paul Whitelam | October 11, 2017
You might assume a nation surrounded by water, with a rich history of naval exploration, and an advanced privatised water management sector wouldn’t face a wa...
Paul Whitelam | October 4, 2017
Field service is facing a potential talent pinch as thousands of aging technicians retire. But those aging technicians set to retire in the next 10-15 years sti...
Katelyn Burrill | September 27, 2017
Mobility, mobile workforce, and mobile workforce management software are all top of mind for today’s field service executives. After all, in a smartphone-satu...
ClickSoftware | September 20, 2017
Field service dispatch management is oddly enough, much like a circus. The dispatch manager basically has to be the ringmaster while doubling as a juggler on a ...
Steve Smith | September 13, 2017
In the UK and across Europe, smart metering is mandated. Both this technology and its governance are advanced well beyond the rest of the world. Meanwhile, othe...
Steve Smith | August 30, 2017
In utilities, many projects span multiple stages, and include parallel and sequential tasks, often with dependencies. Despite this fact, many utilities professi...
Katelyn Burrill | August 23, 2017
Can your field service organization handle the additional workload when demand spikes without impacting service quality and customer experience? In many sectors...
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