Most Recent Post | Ed Brennan
Wearables, the Internet of Things (IoT) and augmented reality (AR) are already modernizing field service and promise to change it in ways we have yet to imagine. But as is true with every type of technology, these latest innovations introduce new threat conduits and security risks. Here is what field service organizations need to understand about the possible ramifications and what they can do to shore up their defenses.
More Doors Open to Hackers
The increase in connected devices and growing vo...
Haley Bucelewicz | August 2, 2017
While adoption of wearables and the Internet of Things (IoT) has been relatively slow in field service (manufacturing being one exception), these technologies ...
ClickSoftware | June 28, 2017
We rarely think about how water, electricity, or other utilities come into our homes when they’re working—when they stop, that’s a real problem. What we a...
ClickSoftware | June 14, 2017
Modern technology is moving faster than anyone—or any organization—can feasibly handle, with new apps, devices, and trends popping up nearly every day. Incr...
ClickSoftware | May 25, 2017
It has become clear that ideas and innovations once relegated to the worlds of science fiction have entered our daily lives. Every time you see that yellow firs...
ClickSoftware | May 23, 2017
A few short years ago, wearables were hailed as the latest technology with staying power, sure to change everyone's daily lives. But just a few short years lat...
ClickSoftware | March 20, 2017
Even as the third richest man in the world, Warren Buffett has been famously slow to invest in even the most successful technology companies. Recently, he made ...
ClickSoftware | March 8, 2017
We’re living through exciting times in field service management. Because today there isn’t a single sector escaping digital disruption. The swift rise of s...
ClickSoftware | January 30, 2017
We are living through a global wearables popularity explosion. As more smartwatches, glasses, and voice-activated devices continue to hit the shelves, the size ...
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