Most Recent Post | Haley Bucelewicz
While adoption of wearables and the Internet of Things (IoT) has been relatively slow in field service (manufacturing being one exception), these technologies are set to fundamentally reshape the entire service landscape in the long term. The size of the global wearables market is forecasted to grow to $5.8 billion by 2017. As consumers' lives become more connected every year, so do their homes, cars, washing machines and all the other devices we, as an industry, must support.
So is your org...
Shay Gonen | June 28, 2017
We rarely think about how water, electricity, or other utilities come into our homes when they’re working—when they stop, that’s a real problem. What we a...
ClickSoftware | June 14, 2017
Modern technology is moving faster than anyone—or any organization—can feasibly handle, with new apps, devices, and trends popping up nearly every day. Incr...
ClickSoftware | March 20, 2017
Even as the third richest man in the world, Warren Buffett has been famously slow to invest in even the most successful technology companies. Recently, he made ...
ClickSoftware | March 8, 2017
We’re living through exciting times in field service management. Because today there isn’t a single sector escaping digital disruption. The swift rise of s...
Haley Bucelewicz | November 2, 2016
Editor’s Note: ClickReads is our weekly series of the top technology and business stories relevant to the field service industry. Check back weekly for the n...
ClickSoftware | September 19, 2016
On a mission to extend the definition of field service management, ClickSoftware, the leading provider of field service management software, announced two strat...
Haley Bucelewicz | August 31, 2016
Editor's Note: ClickReads is our new weekly series of the top technology and business stories relevant to the field service industry. Check back weekly for the ...
ClickSoftware | December 8, 2015
Picture this: A customer service representative is helping an irate customer on the phone and becoming flustered and frustrated. Rather than hearing about the i...
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