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5 Stats that Reveal the Field Service Customer of 2017 is Mobile

Most Recent Post | ClickSoftware

5 Stats that Reveal the Field Service Customer of 2017 is Mobile

The astonishing pace of change in mobile devices and customer behavior has left many field service organizations desperate. Our customers are more mobile than ever, and more distracted with every passing year. We don’t know what they’ll do next. A recent study from Microsoft reported the average human attention span dropped from 11 seconds to around eight in a few short years. Perhaps our tiny screens are to blame. Smartphones, tablets, and connected devices have completely tra...
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Jeanine Sterling | January 24, 2017

How Enterprises Are Reaping the Benefits of Mobilized Field Solutions

Today’s companies are under tremendous pressure to innovate and differentiate. From small boutiques to giant Fortune 500 corporations, a digital transformatio...
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ClickSoftware | March 22, 2016

The Top 15 Posts: Apps and Tools for Success

What caught your attention on ClickSoftware’s blog? Was it the numerous posts about mobility and apps? Maybe you preferred the expansive articles containing r...
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ClickSoftware | February 23, 2016

Missed Commitments: How to clean up the mess they make – like a boss

One of the greatest challenges service organizations face is the inevitable schedule change. Even the best person or application can only consider the informati...
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Dana Liberty | January 14, 2016

Our Secret Recipe for Building Incredible Enterprise Apps

Accelerating Innovation to Our Customers via the AppExchange Up until recently, enterprise apps seemed like they were still stuck in the Stone Age [some of the...
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ClickSoftware | January 13, 2016

Can cloud and mobility really do great things for the field services or are they just more meaningless buzzwords?

As words like ‘cloud’ and ‘mobility’ are tossed around the technology industry, it becomes harder for businesses to properly realise what they can get f...
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Dana Liberty | November 30, 2015

What Are Workforce Apps?

A Definition of Workforce Apps Workforce applications (apps) allow your employees, especially remote workers and mobile workers, to access your organization’...
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ClickSoftware | October 12, 2015

Field Supervisor and How they can Clear Bottlenecks Using this App

Modern mobility makes each and every one of us more efficient while on the move. Executives respond to burning matters when they are traveling, IT managers moni...
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Dana Liberty | September 17, 2015

50 Great Customer Service App Marriages from the AppExchange

To make the most of Salesforce, companies and organizations are choosing and adding apps from the AppExchange. One category of AppExchange apps that we at Click...
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