Most Recent Post | Haley Bucelewicz
Live video has been an emergent communication technology in the field service industry. Panasonic recently wrote a blog post discussing how live video is transforming on-site maintenance. They reached out to ClickSoftware Vice President of Product Management Gilad Brand for his expertise on the subject.
The article explores how video has become commonplace in many arenas due to new technologies, as well as its implications for service-centric businesses.
Video communication is now common ...
Mike Karlskind | June 30, 2016
Field supervisors do not have easy jobs. They're trainers, mentors, time keepers, and paperwork shufflers. They must have stellar communication, interpersonal a...
Michael Blumberg | June 30, 2016
Companies in the energy utility industry face a number of critical trends that impact operational excellence, financial performance, and overall customer experi...
Mike Karlskind | June 16, 2016
We continue our Service is Hard blog series this week by addressing the topic of mobility and why it can prove a challenge for field service management. As ...
ClickSoftware | March 29, 2016
Guest Blogger: Diabsolut Field Service Management
Mobility is now a key part of our lives. Smartphones and tablets have disrupted a lot of industries by...
ClickSoftware | March 22, 2016
What caught your attention on ClickSoftware’s blog? Was it the numerous posts about mobility and apps? Maybe you preferred the expansive articles containing r...
Howard Lear | February 9, 2016
Up until earlier this year, I was totally ignorant of the usefulness of mobile technology in the workplace. My first clue regarding its usefulness was about fiv...
Dana Liberty | January 14, 2016
Accelerating Innovation to Our Customers via the AppExchange
Up until recently, enterprise apps seemed like they were still stuck in the Stone Age [some of the...
ClickSoftware | January 13, 2016
As words like ‘cloud’ and ‘mobility’ are tossed around the technology industry, it becomes harder for businesses to properly realise what they can get f...
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