Most Recent Post | Haley Bucelewicz
TigoUne offers a wide range of telecommunication services across Colombia, including broadband internet, television, and telephony. With over 1700 engineers spread across the country, coordinating the workforce is a high priority.
TigoUne has experienced significant growth through acquisition, and has to manage six customer relationship management (CRM) systems. On top of that, TigoUne was using outdated technology. Their techs worked off old Windows-based mobile devices, which led ...