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Customer Spotlight

Fisher & Paykel Enhances Customer Experiences

Most Recent Post | ClickSoftware

Fisher & Paykel Enhances Customer Experiences

Fisher & Paykel designs, manufactures, and markets a range of household appliances developed with a commitment to technology, design, user friendliness, and environmental awareness. Visibility into the service process is important to their customers, so Fisher & Paykel strives to deliver complete transparency. No one wants to wait at home all day for a tech to arrive—people are busy and time is valuable. Fisher & Paykel is B2B2C, which brings customer experience challenges. In ...
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Haley Bucelewicz | May 17, 2017

Ledcor Adds Visibility into the Workload

Ledcor designs, builds, operates, and maintains projects all over North America. Their Technical Services division preforms telecommunications infrastructure b...
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Haley Bucelewicz | May 10, 2017

Suramericana Improves Visibility with Real-Time Communication

Suramericana is one of the largest insurance companies in Latin America. Their goal is to provide positive customer experiences with high quality, quick, and...
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Haley Bucelewicz | April 10, 2017

TigoUne Dials Up More Effective Field Workforce Management

TigoUne offers a wide range of telecommunication services across Colombia, including broadband internet, television, and telephony. With over 1700 engineers spr...
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Haley Bucelewicz | March 27, 2017

Ameren Boosts Service with FSM System Upgrade

Ameren is an American electric and gas utility that serves customers in parts of Missouri and Illinois. Prior to working with ClickSoftware, Ameren's gas compl...
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Haley Bucelewicz | March 22, 2017

Diebold Nixdorf Automates Scheduling and Provides Visibility for Customers

Diebold Nixdorf is the largest global manufacturer and servicer of financial self-service equipment. Like any capital equipment organization, their customers re...
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Karo Kilfeather | August 12, 2016

Acciona Uses ClickSoftware to Improve Infrastructure in Peru

Spain-based Acciona is a leader in the development and management of infrastructure, renewable energy, and water and services. They’re also a happy ClickSoftw...
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Karo Kilfeather | July 15, 2016

Customer Spotlight: SGS’ Tony Perkins Featured in Field Technologies

The best part of the ClickSoftware community is our customers. We provide the best tools we can for field service and customer-centric organizations, but our cu...
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Karo Kilfeather | May 24, 2016

Vectren Corporation Turns to ClickSoftware to Power Field Management!

We are pleased that Vectren Corporation has come on board and joined us as one of our newest ClickSoftware customers. As an energy holding company delivering se...
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