Category: Customer Service

ClickReads: 5 Gifts Customers Want From Field Service Providers This Holiday Season

Most Recent Post | Haley Bucelewicz

ClickReads: 5 Gifts Customers Want From Field Service Providers This Holiday Season

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Global Research Report: Service Suppliers Struggle to Meet Consumer Expectations

Featured Post | ClickSoftware

Global Research Report: Service Suppliers Struggle to Meet Consumer Expectations

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ClickReads: The CMO and COO Should Work Together

Haley Bucelewicz | November 30, 2016

ClickReads: The CMO and COO Should Work Together

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ClickReads: Employee Satisfaction Is the Secret Ingredient in Great Customer Experience

Haley Bucelewicz | November 23, 2016

ClickReads: Employee Satisfaction Is the Secret Ingredient in Great Customer Experience

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ClickReads: Is the Customer Always Right?

Haley Bucelewicz | November 16, 2016

ClickReads: Is the Customer Always Right?

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ClickReads: Digitizing Customer Service Without Losing the Human Touch

Haley Bucelewicz | November 11, 2016

ClickReads: Digitizing Customer Service Without Losing the Human Touch

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ClickReads: AR vs VR: What’s the Next Innovator?

Haley Bucelewicz | November 2, 2016

ClickReads: AR vs VR: What’s the Next Innovator?

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ClickReads: This is What Your Future Looks Like

Haley Bucelewicz | October 26, 2016

ClickReads: This is What Your Future Looks Like

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Bundle this: Comcast’s deal with Amazon shows why a beautiful front-end experience won’t fly without back-end service, too

Steve Smith | April 25, 2016

Bundle this: Comcast’s deal with Amazon shows why a beautiful front-end experience won’t fly without back-end service, too

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50 Great Customer Service App Marriages from the AppExchange

Dana Liberty | September 17, 2015

50 Great Customer Service App Marriages from the AppExchange

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