Category: Customer Satisfaction

ClickReads: A Field Service Technician’s Holiday Wishlist

Most Recent Post | Haley Bucelewicz

ClickReads: A Field Service Technician’s Holiday Wishlist

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ClickReads: 5 Gifts Customers Want From Field Service Providers This Holiday Season

Featured Post | Haley Bucelewicz

ClickReads: 5 Gifts Customers Want From Field Service Providers This Holiday Season

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ClickReads: The CMO and COO Should Work Together

Haley Bucelewicz | November 30, 2016

ClickReads: The CMO and COO Should Work Together

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ClickReads: Employee Satisfaction Is the Secret Ingredient in Great Customer Experience

Haley Bucelewicz | November 23, 2016

ClickReads: Employee Satisfaction Is the Secret Ingredient in Great Customer Experience

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ClickReads: Is the Customer Always Right?

Haley Bucelewicz | November 16, 2016

ClickReads: Is the Customer Always Right?

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ClickReads: Digitizing Customer Service Without Losing the Human Touch

Haley Bucelewicz | November 11, 2016

ClickReads: Digitizing Customer Service Without Losing the Human Touch

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Customer Spotlight: SGS’ Tony Perkins Featured in Field Technologies

Karo Kilfeather | July 15, 2016

Customer Spotlight: SGS’ Tony Perkins Featured in Field Technologies

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SAP SAPPHIRE NOW 2016 Takeaways

Steve Smith | June 8, 2016

SAP SAPPHIRE NOW 2016 Takeaways

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Weighing Public vs. Private Interests in the Big Data Economy: Innovations in technology continue to bring more questions about privacy

ClickSoftware | May 10, 2016

Weighing Public vs. Private Interests in the Big Data Economy: Innovations in technology continue to bring more questions about privacy

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Social Media and the rise of customer-obsessed commerce

ClickSoftware | May 3, 2016

Social Media and the rise of customer-obsessed commerce

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