Most Recent Post | Katelyn Burrill
Did you know that 52 percent of field service businesses still do things manually?
And according to Stratistics MRC, the global field service market is expected to grow from $1.78 billion in 2016 to $4.45 billion by 2022.
Advances in field service technology can reduce the manual work keeping you from activities that could grow your business. Modern solutions integrate AI and machine learning so your organization can get predictive with massive amounts of data, increase scheduling accuracy...
Barrett Coakley | August 3, 2018
Editor's note: This blog is a part of a series called "How Home Healthcare Providers Can Benefit from Field Service Management Software."
This is the first i...
Karo Kilfeather | July 11, 2018
Customers no longer see their relationship with your company as a single product or visit. They view it as an ongoing relationship. One where they hold the powe...
Katelyn Burrill | March 7, 2018
Upstart organizations are completely reshaping customer expectations. Don’t want to go shopping at the mall? Companies like Stitch Fix will send you a persona...
Karo Kilfeather | January 16, 2018
The field service organization is often a customer’s only means of direct interaction with your business. Ensuring the customer is happy is a common business ...
ClickSoftware | November 15, 2017
Altech Netstar is a pioneer in the stolen vehicle tracking and recovery (SVR) industry in South Africa. With over 600,000 vehicles under its protection, Altech ...
Katelyn Burrill | November 8, 2017
Technology is evolving daily and catalyzing spirited conversations around topics from artificial intelligence (AI) to the Internet of Things (IoT) and machine l...
Karo Kilfeather | October 18, 2017
In the past several years, we have witnessed the sharp decline of customer loyalty as the era of on-demand everything reshapes customer expectations. Today, eac...
Paul Whitelam | October 11, 2017
You might assume a nation surrounded by water, with a rich history of naval exploration, and an advanced privatised water management sector wouldn’t face a wa...
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