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Contractor Management

Workforce Management Tips and Resources: 50 Essential Resources on Workforce Management (Plus 150 Workforce Management Tips)

Most Recent Post | Dana Liberty

Workforce Management Tips and Resources: 50 Essential Resources on Workforce Management (Plus 150 Workforce Management Tips)

Workforce management (WFM) has become a hot topic in the past few years, as businesses and enterprises recognize the need to meet the demands of work with their available resources and satisfy business objectives in a cost effective and efficient manner. Often, WFM hinges on pairing employee skills and specialties with specific tasks, ultimately to determine the amount of labor and types of labor required for finishing tasks throughout the day.  Workforce management falls under the umbrell...
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Robert Stanley | June 25, 2015

What is Contractor Management? Software, Solutions, Common Challenges & More

A Definition of Contractor Management Contractor management refers to the managing of outsourced work performed for an individual company. It is increasingly ...
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Kristin Amico | May 5, 2015

Can technology give companies using third-party field service a live view? 43% say “Yes“

You took the plunge just over a month ago. Demand for your firm’s services had already been exceeding installation and maintenance capacity for a while. Hobbl...
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ClickSoftware | April 21, 2015

How to Transform Third Party Contractors into Brand Ambassadors

Author: Jim Delande In today’s competitive environment, service organizations can no longer compete on price or product alone. They, instead, must work tow...
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Kristin Amico | April 9, 2015

Room for Improvement Remains in Contractor Usage

The benefits of employing third-party contractors to round out services capabilities are well known, including greater scope and scale of serviceable regions an...
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ClickSoftware | April 2, 2015

How Well Do You Really Know Your Contractors? Take the Quiz

Author: Dana Liberty Contractor Relationships – A Match Made in Heaven or You’ll Never Make it Down the Aisle? 9am. You feel it.  That dreaded moment...
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ClickSoftware | March 26, 2015

Do You Know Where Your Contractors Are?

Author: Katelyn Burrill We’ve all been there – you call the service provider as you patiently wait to find out where your technician is, and you get the ...
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ClickSoftware | November 8, 2010

Service Oriented Architecture and Contractors

The introduction of Service oriented Architecture (SOA) at the turn of the century and the standardization of Web Services, as a mean of exposing Application P...
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ClickSoftware | March 4, 2010

Will we ever get the large enterprise service organization and the small contractor in sync?

So you ended up pulling your hair again…you manage a field service operation and you had 3 calls today from furious customers screaming "where is my tec...
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