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ClickSoftware Meets Industry Leaders To Talk Field Service Management

Most Recent Post | Jo Wakeling

ClickSoftware Meets Industry Leaders To Talk Field Service Management

Late last month, 15 business leaders joined ClickSoftware at the St James’ Hotel and Club in London for an evening of lively discussion on the topic of field service management. In summary, the uberization of customer service has significantly raised the bar for businesses, regardless of industry. The discussion explored how businesses can use technology in workforce management to provide a better customer experience and boost the top line. Here are some key talking points from the event...
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ClickSoftware | March 1, 2017

CEO Tom Heiser featured in ‘Top 20 Field Service Industry Influencers’

Field Service News, Europe’s leading business magazine dedicated to the field service industry, today announced its top 20 industry influencers in field servi...
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ClickSoftware | December 7, 2016

Global Research Report: Service Suppliers Struggle to Meet Consumer Expectations

The ClickSoftware team recently commissioned a global research initiative to understand the evolving expectations of consumers in a field service context. We al...
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csadmin | November 4, 2016

A Leader in Field Service for Fifth Time in a Row

Gartner Recognizes ClickSoftware as a Leader in Field Service Management for the Fifth Time in a Row The field service management market continues to evolve an...
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ClickSoftware | October 18, 2016

Takeaways from ClickConnect 2016 on the Future of Service

Last week, ClickSoftware hosted its second annual user conference, ClickConnect 2016. We were joined, and inspired, by hundreds of field service professionals w...
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ClickSoftware | September 22, 2016

Frost & Sullivan Names ClickSoftware Company of Year in Mobile Workforce Management

ClickSoftware announced today that Frost & Sullivan has named it the the company North American Mobile Workforce Management Company of the Year designation....
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ClickSoftware | September 19, 2016

ClickSoftware Partners to Deliver Augmented Reality and Fleet Management Solutions

On a mission to extend the definition of field service management, ClickSoftware, the leading provider of field service management software, announced two strat...
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Haley Bucelewicz | September 14, 2016

ClickSoftware Welcomes Additions to Services, Cloud, Legal, and APAC Teams

This summer, ClickSoftware welcomed several new employees. Sal Mahbouba was appointed Senior Vice President of Global Services, Craig Zajac was appointed Sen...
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Karo Kilfeather | August 12, 2016

Acciona Uses ClickSoftware to Improve Infrastructure in Peru

Spain-based Acciona is a leader in the development and management of infrastructure, renewable energy, and water and services. They’re also a happy ClickSoftw...
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