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ClickSoftware Experts Weigh in On Field Service Management in 2H 2017

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ClickSoftware Experts Weigh in On Field Service Management in 2H 2017

The potential to increase efficiency, cut costs, and boost customer lifetime value in field service continues to grow as new technologies emerge. The rise of artificial intelligence (AI), machine learning, the Internet of Things (IoT), and mobile technology mean endless opportunities for organizations across industries to get predictive and optimize service. Last year our experts at ClickSoftware contributed to a number of articles, providing insights on field service management technology, c...
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ClickSoftware | January 31, 2018

3 Questions with New ClickSoftware CEO Mark Cattini

We are thrilled to announce Mark Cattini is joining ClickSoftware as Chief Executive Officer on February 1, 2018. His expertise in running SaaS companies and cu...
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ClickSoftware | January 11, 2018

SGN Selects ClickSoftware to Provide Cloud-Based Mobile Workforce Optimization

We’re pleased to announce that SGN, the United Kingdom’s second largest gas distributor, has selected ClickSoftware’s SaaS-based Field Service Edge to aut...
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Paul Whitelam | September 27, 2017

ClickSoftware Named a Leader in Gartner Magic Quadrant for Field Service Management for 6th Consecutive Time

We believe ClickSoftware’s ability to meet the evolving needs of the most sophisticated service organizations has once again earned us a coveted space among l...
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Paul Whitelam | September 7, 2017

SAP Now Offering Best-in-Class Field Service Management in the Cloud with ClickSoftware

Today ClickSoftware announced the extension of our decade-long partnership with SAP. Our flagship offering—Click Field Service Edge—is now available globall...
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Jo Wakeling | July 12, 2017

ClickSoftware Meets Industry Leaders To Talk Field Service Management

Late last month, 15 business leaders joined ClickSoftware at the St James’ Hotel and Club in London for an evening of lively discussion on the topic of field ...
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ClickSoftware | March 1, 2017

CEO Tom Heiser featured in ‘Top 20 Field Service Industry Influencers’

Field Service News, Europe’s leading business magazine dedicated to the field service industry, today announced its top 20 industry influencers in field servi...
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ClickSoftware | December 7, 2016

Global Research Report: Service Suppliers Struggle to Meet Consumer Expectations

The ClickSoftware team recently commissioned a global research initiative to understand the evolving expectations of consumers in a field service context. We al...
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ClickSoftware | November 4, 2016

A Leader in Field Service for Fifth Time in a Row

Gartner Recognizes ClickSoftware as a Leader in Field Service Management for the Fifth Time in a Row The field service management market continues to evolve an...
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