Actual Intelligence.

ClickSoftware improves the efficiency and effectiveness of field service organizations and mobile workforces. Real-time operational intelligence delivers real business value.

At Work.

Meaningful, measurable value that optimizes your business, improves efficiency, and delights customers.

Solutions We Offer
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Scheduling & Dispatch

Click's scheduling and dispatch software leverages the most sophisticated technology for scheduling, combining several known algorithmic approaches with practical input from your team.

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Predictive Field Service

Click’s Machine Learning Cloud empowers service organizations to provide better service to end-customers with predictive insights derived by field service specific AI and data science.

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Workforce Mobility

Click’s Mobility solution enables rapid creation of user forms, download of ready-to-use components, and development tools empowering companies to quickly deploy new functionality.

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Customer Experience

Click offers a variety of ways to enhance communication between customers and service providers, improving both customer satisfaction and the efficiency of service delivery.

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Demand Forecasting

Accurate forecasting of service demand can improve business performance, increase customer satisfaction, and help manage service costs, SLA compliance and resource utilization.

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Resource Capacity Planning

Click’s solution for resource capacity planning allows leaders to optimize and integrate tactical and execution decisions, and to align and scale these decisions across the largest organizations.

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Industries We Serve
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Utilities

Learn how Click helps the Utilities industry with workforce management and field service automation solutions designed for the challenges of water, electric, gas utilities and more.

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Communications

Field service solutions for Telecoms enhance workforce management productivity and improve customer experience in the move toward broadband and all IP networks.

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Home Healthcare

Field service solutions like Home Healthcare scheduling software can help increase patient and caregiver satisfaction, as well as bolster your bottom line.

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Insurance

Click's field service solutions can accelerate competitive advantage through individualized customer service, delivering operational agility while reducing costs.

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31 %
30 %
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Choose Another Industry
  • Field Service
  • Utilities
  • Telecommunications
  • Healthcare
  • Insurance
  • Manufacturing

Choose Another Industry
  • Utilities
  • Telecommunications
  • Healthcare
  • Insurance
  • Manufacturing
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