
The Impossible Dream?
Can midsized service organizations transform themselves
to deliver high quality and profitable service?
Date:Thursday, March 27, 2008
Time: 2:00 PM EDT
Duration: One hour
Please join Microsoft, ClickSoftware and Aberdeen Group for an informative Webcast presenting:
- New Aberdeen research on how midsized service organizations are leveraging technology and business best practices to overcome market challenges unique to smaller firms
- Discussion of the actions and approaches that these organizations are using to deliver sustainable post-sale service that exceeds customer expectations and results in increased profitability for the service operation
- An overview of the ClickSoftware and Microsoft mid market Field Service & CRM solution.
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