Sassi has years of experience in sales, design, development, and delivery of Workforce Management Solutions, as well as expertise in both the technical and business of service optimization. He has been with ClickSoftware since 1998, and established the ClickSoftware Solution Center to better serve customers by serving real-world business and technical challenges. Prior to his current role, he served as Vice President of the Solution Center. Sassi also served as a Solution Architect and Technical Manager at Click, successfully delivering projects of all sizes to customers in the United States, Australia and Europe. Before joining ClickSoftware, Sassi held various technical positions in IBM and several startups.