All organizations have at least two things in common. 1) The need to meet demand in some way, shape or form. 2) The organization's entire labor force is not universally available at a given point in time to meet all of the demands placed on the organization even during regular work hours. And when the goal is covering both present and future demands at a minimal cost while taking employee schedule constraints into consideration, the challenge becomes clear.
Deciding which employees are scheduled for a given shift is no small task, and poorly-built rosters, or shift plans, can lead to inadequate demand coverage, stressed workers, and ultimately low operational performance and satisfaction levels. The problem is compounded when the organization's labor force has tens, hundreds, or even thousands of employees, each with a unique skill set, unique vacation and or training schedule, and unique family circumstances that limit their working hours.
ClickRoster addresses such challenges. Whether you are planning shifts for a static workforce or a mobile workforce, ClickRoster ensures that your shifts are optimally planned to meet the demand and enables your organization to take advantage of optimized scheduling, the next link in the service chain.