Learn more about ClickSoftware's solution for shift planning and how your organization can ensure shifts are covered to meet demand.
Planning shifts appropriately can make or break a service company. Poorly built rosters can lead to inadequate demand coverage, overstressed workers, and ultimately, low customer satisfaction levels.
ClickRoster Features
- Ability to collect detailed employee preferences
- Ability to express hundreds of working rules and regulations in various levels
- An easy way to define high-level business objectives per area and change them if necessary
- Powerful rostering engine that finds the optimal balance between contradicting objectives
- Powerful mechanism for rule relaxation
- Powerful presentation tools that help to estimate the roster quality, identify problems, and understand the reasons
- What-if scenarios
- Multilingual support
ClickRoster Benefits
- Automation of one of the most painful activities in any service organization
- Optimal demand coverage at minimal cost
- High employee satisfaction within the bounds of working rules and regulations
- Ensured continuity of planning decisions across the organization
- Improved shift schedules
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