Features

• Automatic demand forecasting for any combination of territories and job types
• Historical analysis to identify and record unusual "peaks and valleys" for later use
• Support for various channels into the forecast and multiple information sources
• Comprehensive forecast elaboration tools for sharpening assumptions
• Ability to manage what-if scenarios
• Ability to manipulate forecasts to take into account specific business events
• Dedicated algorithms for the service industry
• Support for all forecasting levels, from the high-level overview to the very detailed
• Graphical presentation of history and forecast
• Full integration with ClickAnalyze, ClickPlan and the ServiceOptimization Suite
• Ability to forecast any factor not only those that go to ClickPlan
• Multilingual support

Benefits

• Reliable forecasting leads to more effective resource capacity planning, which ultimately leads to more efficient scheduling
• Repository for forecast-related information from across many business units
• Build and maintain business knowledge regarding the impact of various business events on field service demand

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