Workforce Demand Forecasting Software
Reliable forecasting of service demand improves resource capacity planning and enables service organizations to provide improved customer service levels and resource utilization while managing and controlling budgets.
But, as with many things, reliable forecasting is never as easy as it sounds. Forecasts are often impacted by the actions of various business units across an organization, and forecasts that do not consider these factors are shortsighted at best.
ClickForecast is uniquely designed to address the challenges of field service demand forecasting and helps service organizations lay the foundation for both resource workforce planning and shift planning, which are the next links in the service chain.
Learn more about ClickSoftware's workforce management software solutions for reliable forecasting and its role in effecting a truly optimized field service operation.