On Demand Solutions

The Software as a Service model (SaaS) with its recent incarnation as the "Cloud" is an appealing option for organizations both from a deployment complexity as well as a cost structure point of view.
ClickSoftware recognized this appeal some time ago and has been gradually adapting our products and services to fulfill our customers' needs in this area.

ClickSoftware’s On Demand offering is divided into two major segments:

  • ClickSoftware OnDemand
     

    ClickSoftware in the Cloud, or on your site – you have a choice…

    As the Internet matures, an increasing number of business applications are now deployed in the Cloud giving you access to your applications when, and where, you need them; they are available on-demand. There’s no requirement for you to pay upfront for all of your licenses, instead you pay monthly for as long as the application is required.

    All of ClickSoftware’s products are now available, on-demand, based in the Cloud. Whether you have a small business or a global conglomerate, ClickSoftware OnDemand provides you with the same patented ServiceOptimization Suite that, today, provides organizations all over the world with fast and tangible business benefits. And that’s an important point to remember; whether it’s on-demand, on-premises, or a hybrid model this is still about providing business benefits and targeting the goal of achieving service excellence.

    All on-demand deployments still enjoy the same high level of product flexibility as the traditional on-premises route meaning that the products are all configured and customized to suit the exact requirements for operating your business efficiently.

    ClickSoftware OnDemand gives you choice; another option for how to deploy your products, but ultimately this is still workforce management and optimization at heart.

    Read more about ClickSoftware OnDemand.
  • ServiceTycoon
     
    Our ServiceTycoon offering provides an end-to-end field service management software solution that addresses the entire service needs of a small business including job scheduling, contact management, billing, and more

Both offerings are delivered to customers with the following surrounding services:

  • Top notch hosted environment
  • Committed up-time
  • Strict security standards
  • Monitored backup policy
  • Easily expandable infrastructure to meet ever- changing customer demands
  • Support services: ClickSoftware worldwide support is providing 24x7x365 support to SaaS customers across the globe