Mobile Workforce Management Software & Optimization Solutions

If your mobile workforce is not running at optimal efficiency, you need mobile field service software that will affect your bottom line.

ClickSoftware provides a comprehensive range of mobile workforce management solutions designed to help service organizations face head-on the challenges of mobile workforce scheduling. By optimizing everything from customer demand forecasts, the shifts your employees work and even the specific routes that your field resources take to their jobs, ClickSoftware helps service organizations preserve and improve their bottom lines.

• Automate and simplify the job scheduling and dispatch process of mobile workforce management
• Complete visibility and effective management of mobile workforce schedules, tasks, work orders, assets, timesheets, reporting and more 
• One system handles the entire mobile workforce from appointment bookings, short tasks, multi-day tasks, multi-staged jobs, crews and contractors

ClickSoftware incorporate best business practices and advanced decision-making algorithms into our mobile field service software to manage the entire service operation with planning, execution and analytics. Over the years, we have become experts; not just a software company, but rather the most awarded world experts in managing services and workforce.

Our mobile workforce management contains several processes that must be considered and optimally managed in order to put the right people in the right places at the right times. This will ultimately deliver great service to your customers and maximize your profitability.

Planning the Mobile Workforce

• Demand Forecasting Software. Safely predict future demand and accurately plan your mobile workforce resources
• Mobile Workforce Planning. Minimize same-day risks by allocating resources according to availability
• Shift Scheduling. Shifts can be staffed several days, weeks, and even months ahead

Executing Mobile Field Service Workforce Scheduling software

• Work Order Management Software Manage customers, work orders and assets
• Optimized Mobile Workforce Scheduling Software Manage the service delivery process from start to finish and handle unexpected events with ease using our real-time mobile field service software
• Customer Interaction Management. Customers define and control their own service with web self-service
• Location Based Services. Estimate travel time accurately to provide reliable appointment windows

Reviewing Mobile Workforce Actions

• Business Intelligence. Provides in-depth analysis from current and historical data for immediate corrective and preventative actions

See how these mobile workforce management solutions are optimizing any industry of any size.