ClickSoftware Shift Management solutions optimally plan and schedule the shifts of any workforce management team. Our solutions compile a 360-degree view of each employee, including their unique skills, availability, preferences and service requirements for assets. Create scheduling rules based on your company policies or regulatory requirements, find trends and patterns, set alerts to warn of problems, and automatically apply them to your schedules.
Our shift management software are designed to help you optimize staff scheduling by automating even the most complicated tasks. From scheduling to optimizing to mobile apps for field workers, our solution helps balance your staff with your customers’ needs and your company’s service objectives. Our shift management software puts everything at your fingertips, automatically determining who needs to be where and when, and what they need to do when they get there. The result is a cost-effective, operationally efficient scheduling system that harmoniously blends every factor impacting your operation.
Reach desired capacity levels days, weeks, months or even years in advance.
Analyze trends and patters to find the right balance between customers, workers and business objectives.
Let field workers help manage their own shifts with mobile apps for confirmations, swapping, requesting and more.
Our goal is to help your shift management planning succeed and allow you to gain the full value of your software over the complete lifecycle of your solution. Working in a partnership mode, we will optimize and drive the value of your shift management solution higher with professionals that can help you through all the stages of your project – implementation, training, consulting and support.