Course objectives:
Upon the completion of the training, the participants will be able to:
- Plan and execute tests for ServiceOptimization implementations (Customizations and configuration)
- Estimate the required effort for testing ServiceOptimization implementations
Course Agenda:
The following topics are covered during the course:
- General guidelines for project QA
- Phases of project's tests
- Configuration tests
- Custom components tests
- Regression tests
- Recommended procedures
- Time estimation
Duration:
3 Days
Prerequisites:
- ClickSchedule for Application Engineers course or prior experience with Service Optimization
- Prior experience as a QA Engineer
Location:
For dates and location of the next session please email to training@clicksoftware.com