Course Objectives
Upon the completion of the training, the participants will be able to:
- Perform the day to day work of a dispatcher using ClickSchedule
- Maintain the connection with field engineers
- Handle exceptions in the schedule
Duration
The training duration is 2 days
Prerequisites
None
Course Agenda
The following topics are covered during the course:
- ClickSchedule client
- Setting the work view
- Scheduling tasks
- Recognizing and handling exceptions
- Interacting with engineers
- Advanced topics
Training Details
For dates and location of the next session please email to training@clicksoftware.com.