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ClickPlan for Planners
Learn from the Experts

Training is critical to getting the most out of any technology investment. ClickSoftware's experts help our customers to best use their service optimization solutions to reach their business goals.

Course Objectives

Upon the completion of the training, the participants will be able to:

  • Perform the day to day work of a planner using ClickPlan
  • Create, update and finalize plan
  • Perform gap analysis and use ClickPlan tools to solve the gaps demands and the resources allocated to meet them
  • Handle resource availability

Course Agenda

The following topics are covered during the course:

  • The business problem and planning process
  • ClickPlan main window
  • Working with Demands and Resources in ClickPlan
  • Allocation Methods
  • Plan tuning wizard
  • Scenarios model
  • Variation management
  • Advanced topics

Duration

2 days

Prerequisites

none

Training Details

For dates and location of the next session please email to training@clicksoftware.com.

Register for this course.

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