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Administrative Courses
ClickAnalyze Insight for Managers (204)

Training is critical to getting the most out of any technology investment. ClickSoftware's experts help our customers to best use their service optimization solutions to reach their business goals.

Course Objectives

Upon the completion of the training, the participants will be able to:

  • Explain the usage of the key components, objects, and functional areas of the system
  • Explain ClickAnalyze Insight architecture
  • Install the ClickAnalyze server environment
  • Configure and maintain ClickAnalyze Insight environment

Course Agenda

The following topics are covered during the course:

  • Introduction to ClickAnalyze Insights concept and a typical user flow
  • ClickAnalyze Insights architecture and installation
  • ClickAnalyze Insights Configuration
  • Access Control

Duration

1 day

Prerequisites

ClickSchedule for Application Engineers course (#201) or ClickSchedule for Administrator course (#202)

Training Details

For dates and location of the next session please email to training@clicksoftware.com.

Register for this course.

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