Course objectives:
Upon the completion of the training, the participants will be able to:
- Explain the usage and importance of the key components, objects, and functional areas of the system
- Define and modify users in the ClickSchedule implementation
- Use ClickSchedule administrative tools to enable full functionality of ClickSchedule server.
- Troubleshoot
- Maintain the ClickSchedule implementation
Course Agenda:
The following topics are covered during the course:
- Using the ClickSchedule Client
- ServiceOptimization architecture and administrative tools
- User settings administration
- Scheduling concepts
- Administration guidelines and troubleshooting
Duration:
3 Days
Prerequisites:
- None
Location:
For dates and location of the next session please email to training@clicksoftware.com