Training

Customer Training

ClickSoftware goes a long way to make sure that both customers and partners receive the training and education necessary to carry out their implementations and projects with excellence. We offer a variety of activities and courses for customers and partners to help you master the technology and become proficient in this field. 

ClickSoftware's professional trainers will ensure you and your team are fully equipped to get the most out of your technology investment. Courses are offered via eLearning, on-site at your own premises, on-demand or in one of our dedicated training centers.

  • eLearning courses are built using a state of the art online learning system which offers participants a comfortable and seamless training experience. This features a self-learning website which can be used for study purposes.
  • Classroom courses are tailored for those participants that prefer to attend training sessions led by a trainer. These courses are tailored for different types of users, from dispatchers and developers to systems administrators and implementation teams. 

 

Click here to view our customers training offering.

Partner Training and Certification

Our partners are central to our growth strategy and success. We strive to ensure that all our partner’s sales, services and support teams are fully aligned. As an integral part of our Partner Program, we provide both training and certification programs to enable our partners to have a full understanding of our products.

  • Certification Program tracks help your team develop the right mix of functional and technical skills to successfully customize, integrate and develop service optimization solutions that help drive more value to your customers.
  • The technical training tracks focus on implementation, configuration, development and integration of ClickSoftware product offerings. The role-based training allows trainees to focus on the knowledge that best fits their skills and role in the project.

 

Click here to view our Partners training offering. 

 

Not yet a partner? Read how to Become a Partner here



The course was very in-depth and covered all needed to understand and administer the application.  Exercises were excellent as it helped bring the presentation together.  The course instructor excellently presented the course and made it easy to learn and understand.  

Dean Howie, SSE

Well-presented course, gave me the knowledge I need to be able to do my job to the best of my ability with the new ClickSchedule program. 

 Robert Hutchison, Home Services, SSE
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