Workforce Management Services
Whether your particular service challenge is improving efficiencies, reducing costs, or any of a number of potential issues, simply throwing technology at the problem is not a solution. With even the best technology applications, companies need the advice and support of skilled service professionals before, during and after implementation to ensure the companies are fully equipped to best handle their unique service challenges.
At ClickSoftware, we've got you covered.
In addition to our industry-leading service optimization software solutions, ClickSoftware offers a full complement of services designed to help you build a business case for your enterprise software investment, get your software up and running quickly and keep it operating at peak efficiency. By employing these services at different points in an implementation lifecycle, we help our customers:
- Define solution scope
- Configure their ClickSoftware solutions
- Train users
- Manage the changes that inevitably come with an enterprise-wide technology implementation
ClickSoftware's services also include educational courses ranging from creating a business case for service optimization to an executive master class on defining your service business objectives and policies.
Learn more about ClickSoftware's services and field service software:
- Education Services - Equip your users and administrators with the skills to use your optimization technology to the greatest effect
- Consulting Services - Draw on our business expertise to help you get the most out of your technology investment-before, during and after implementation
- Implementation Services - Configure and customize your optimization technology to fit your business
- Support Services - Get answers to all of your technical questions or issues regarding the daily use of the ClickSoftware products